| (1) | Any application, by an infringer must be on the applicable completed and signed AARTO form which must be, together with any attachments and where applicable, fees— |
| (a) | submitted in person, together with a copy of the original form, at any issuing authority or any sub-office of the Authority; or |
| (b) | completed electronically and submitted on the applicable AARTO website or any such similar website which may be determined by the Authority; or |
| (c) | in the case of a nomination as referred to in regulation 6(1)(b), submitted by electronic data exchange by a fleet interface user to the Authority. |
| (2) | An application and accompanying attachments received from an infringer in terms of subregulation (1)(a) must be processed as follows: |
| (a) | The original application and all the accompanying attachments, and the copies thereof must be signed and stamped by the receiving authority clearly showing the name of the issuing authority or sub-office of the Authority, as the case may be, and the date it was received; |
| (b) | the issuing authority or sub-office of the Authority, as the case may be, must record, scan and upload the application and all the accompanying attachments to the National Road Traffic Offences Register; |
| (c) | if applicable, record the fees collected on the National Road Traffic Offences Register; |
| (d) | the issuing authority or the sub-office of the Authority, as the case may be, must provide the infringer with the signed and stamped copy as proof of receipt thereof; and |
| (e) | an acknowledgement of receipt may be issued to the infringer as contemplated in regulation 32 . |
| (3) | An enquiry to the Authority may be made through any of the means provided on the AARTO website at https://online.aarto.gov.za/#/ and, subject to these Regulations, any specific enquiries may be submitted as indicated on the specific forms on the AARTO website. |
| (4) | Any infringement notice or other AARTO form required to be served or issued to an infringer, must be issued or served by— |
| (a) | posting it to the postal address of the infringer as contemplated in regulation 32; |
| (b) | electronic service through an electronic communications network to the electronic address the details of which have been provided by the infringer in accordance with regulation 33; or |
| (c) | personal service as contemplated in regulation 31. |
| (5) | Any notification or application— |
| (a) | to the Authority from an issuing authority, registering authority, driving licence testing centre, clerk of the court or any agent contracted by the Authority; or |
| (b) | from the Authority to an issuing authority, registering authority, driving licence testing centre or any agent contracted by the Authority, |
must be made by electronic data exchange on the National Road Traffic Offences Register.
