Community Schemes Ombud Service Act, 2011 (Act No. 9 of 2011)

Chapter 4 : Investigation and representation

The adjudicator must investigate an application to decide whether it would be appropriate to make an order, and in this process the adjudicator—

(a)	must observe the principles of due process of law; and

(b)	must act quickly, and with as little formality and technicality as is consistent with a proper consideration of the application; and

(c)	must consider the relevance of all evidence, but is not obliged to apply the exclusionary rules of evidence as they are applied in civil courts.