Consumer Protection Act, 2008 (Act No. 68 of 2008)Chapter 3 : Protection of Consumer Rights and Consumers’ VoicePart B : Commission investigations74. Consent orders |
| 1) | If a matter has been investigated by the Commission, and the Commission and the respondent agree to the proposed terms of an appropriate order, the Tribunal or a court, without hearing any evidence, may confirm that agreement as a consent order. |
| 2) | After hearing a motion for a consent order, the Tribunal or a court must— |
| a) | make an order as agreed to and proposed by the Commission and the respondent; |
| b) | indicate any changes that must be made in the draft order before it will make the order; or |
| c) | refuse to make the order. |
| 3) | With the consent of a complainant, a consent order confirmed in terms of subsection (1) may include an award of damages to the complainant. |