Consumer Protection Act, 2008 (Act No. 68 of 2008)

Chapter 5 : National Consumer Protection Institutions

Part A : National and provincial co-operation

84. Provincial consumer protection authorities

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A provincial consumer protection authority has jurisdiction within its province to—

a)issue compliance notices in terms of this Act on behalf of the Commission to any person carrying on business exclusively within that province;
b)facilitate the mediation or conciliation of a dispute arising in terms of this Act between or among persons resident, or carrying on business exclusively within that province;
c)refer a dispute contemplated in paragraph (b) to the provincial consumer court within that province, if there is one; and
d)request the Commission to initiate a complaint in respect of any apparent prohibited conduct or offence in terms of this Act arising within that province.