Consumer Protection Act, 2008 (Act No. 68 of 2008)

Chapter 5 : National Consumer Protection Institutions

Part C : Functions of Commission

93. Development of codes of practice relating to Act

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1)The Commission may develop, and promote the voluntary use of, codes of practice in respect of—
a)use of plain language in documents;
b)a standardised or uniform means of presenting and communicating the information contemplated in sections 23 to 28;
c)alternative dispute resolution in terms of section 70; or
d)any other matter to better achieve the purposes of this Act.

 

2)Codes developed by the Commission in terms of subsection (1) must be published for public comment before finalisation.