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5. 68 of 2008 access Access to information account Accountability accreditation Accreditation Application Form accreditation of Accredited consumer protection group Act address Administrative fines advance reservation advertising of auctions Advice agreements Alternative Dispute Resolution alternative work schemes and to be used as a criteria Annexure A Annexure B Annexure C Annexure D Annexure E Annexure F Annexure G Annexure H Annexure I Annexure J Annexure K Annexure L Annexure M Annexures application Application of Act Appointment Appointment of Commissioner appointment procedures arranging transport contracts assessing applicant assessing applications for auction house auction record Auctioneer auctions Authority awareness Bait marketing Basic principles Bidders record Bidding block booking Breach of confidence bringing action business names Calculation of interest cancel cancel registration cancellation penalty Catalogue marketing Cautionary statement Changes choose Civil actions Claims closed auctions clothing Code Code of Conduct commencement Commission Commission functions Commission to follow Complaint forms complaints Compliance notice Compliance notices concurrent jurisdiction Condonation conduct auction Conduct of entry and search confidential Confidential information Conflict of interest Conflicting interests Consent agreements Consent orders Consequential amendments Considering a complaint consumer consumer agreements consumer protection Consumer Protection Act Regulations Consumer Protection Group consumer protection groups consumer rights consumers property Consumers right Consumers rights contacting consumers containers Continued application of repealed laws contract terms cooling-off period Co-operative exercise credits Criteria Customer loyalty programmes damage caused by goods deceptive deferrals Definitions Delayed operation deliverers Delivery of documents delivery of goods Deposits Deregistration determination of a dispute Development of codes of practice differential treatment direct marketing direct marketing communication Direct marketing to consumers direct policy Disclosure Disclosure of discriminatory marketing Dispute resolution mechanisms Disqualification duties election criteria electronic auctions Enforcement Enforcement Action Enforcement functions enter and search entitled to sell goods Equality Court jurisdiction Establishment examine Exclusion of certain laws exemption applications Exemption for certain categories Expiry fact and nature of risks fair and just conduct False False entry feasibility studies fee Fees Filing documents Finances fixed-term fixed-term agreements for advancing the purpose and policy Form Form of Annual Report Form of Orders Franchise agreements Fraudulent Schemes Funding Funding of MIOSA Funding the MIOSA game General administrative powers General operations General preservation of regulations General provisions General rules General standards genetically modified organisms goods goods or services gray market goods grey market goods Guidelines to be followed handling guidelines Hindering administration of Act hold Identification Identification of supplier Implied warranty of quality in terms of section 78 Incremental effect of Act Industry codes information Information to be disclosed Initiating complaint to Initiating complaint to Commission inspectors and investigators installers Interim relief intermediaries intermediary Internal complaints Internet interpretation Introduction investigation Investigation by Investigation by Commission Issuing documents Jurisdiction lay-bys leather goods legal capacity Legislative Framework legislative reform Liability Limitations liquidation List of contract terms List of current industry associations Livestock Maintaining the independence maintenance Mandatory manner marketing Maximum amount of Maximum duration for Mechanisms to Minimum standards Minister MIOSA MIOSA actions MIOSA complaints process MIOSA selection criteria misleading Mission Mock auction Monitoring and evaluation Motor Industry Ombud Motor vehicle Multiple complaints multiplication scheme National Consumer Commission Negative option marketing Non-compliance Notice Notice No. 1366 of 2022 Notice No. 467 of 2009 Notice No. 489 of 2011 Notice No. 817 of 2014 Notice No. R. 293 of 2011 Notice to Notices Notices of Referral Objection to notices Objectives Obligations by suppliers Obligations of the NCC of the Consumer Protection Act of the CPA applicable to Offences Offers Office hours Official languages Ombud order organs of state Outcome of Outcome of investigation over-booking Over-selling Ownership pallets Part A Part B parts and materials Penalties Pertinent information policy of Act Post resolution of dispute powers Powers of court Powers to enter and search Preamble Pre-authorisation pre-existing transactions Prepaid certificates Prepaid services presumed not to be fair price of goods Procedure for procedures Product labelling products or components Prohibited behaviour prohibited conduct Prohibited time for Prohibited transactions Prohibition on promising funding Promotion Promotional competitions promotions Proof of facts Protection Provincial consumer protection authorities Provincial regulatory capacity public information Public property Purpose Pyramid quality service Realisation of consumer rights reasonable Reasonable grounds recall recommendations to Minister reconditioned Records Records to be kept Recovery Referral selling Referral to Tribunal register business names Registration Regulation 35 Regulation 36 Regulation 37 Regulation 39 Regulation 4.2 Regulation 40 Regulation 42 Regulation 43 Regulation 6 Regulation of time Regulations regulatory authorities related matters related schemes Relations Relief Removal renewal repair repair or maintenance services repeal of laws Reports representations Required performance standards requirement to register business names Requirements Research Restricted information Return return goods Reviews and reports to Minister Right to restrict right to select suppliers rights Rules Rules of auction safe disposal Safety monitoring Sales records Schedule 1 Schedule 2 Schedule 3 Schedule 4 Schedule 5 Schedules Section 14.4.c Section 16 Section 88 service facilities services Serving documents shoes Short title South African Automotive Industry specific circumstances Standard of proof Standards State employees statistics substitution Summons Supplier supply of service Support syndication schemes terms and conditions terms or conditions textiles The CPA Threshold determination Threshold for pre-authorisation time limits to assess application for accreditation to be included in the application to hold and account for Trade coupons trade descriptions transitional arrangements Transitional period Transitional provisions Tribunal Unconscionable conduct Unfair unjust unreasonable Unsolicited goods unwanted direct marketing Vicarious liability Vision vouchers waivers Warning warrant Warranty on repaired goods Withdrawal of complaints Written consumer agreements