Consumer Protection Act, 2008 (Act No. 68 of 2008)

Regulations

Consumer Protection Act Regulations

Annexures

Annexure B : Section 14(4)(c)
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Notice of expiry date: fixed term agreement

 

Section 14(2)(c) of the Consumer Protection Act 68 of 2008

 

 

I, the supplier in a fixed term agreement with ................................................................……..

……………………..........................................................…...................... (name of consumer)

in respect of an agreement to provide .......................……............................................……...

......................…....….......…................…................….......……........ (description of services),

entered into on ......……………. (day) .............…............................. (month) 20.................….

hereby give notice to the said consumer that—

 

•the expiry date of that agreement is the .......... day ..............................……..….(month) 20 ...............; and

 

•that the changes that would apply if the agreement were to be renewed or might otherwise continue beyond the expiry date are attached to this notice marked Annexure "A"; and

 

•on the expiry of the fixed term of the agreement, it will be automatically continued on a month-to-month basis, subject to any material changes of which the supplier has given notice in Annexure "A",

 

UNLESS the consumer expressly -

i)directs the supplier to terminate the agreement on the expiry date; or
ii)agrees to a renewal of the agreement for a further fixed term.

 

 

Note to consumer: Despite any provision of the agreement to the contrary or whatever anyone, including the supplier, may say to you, you have the right, should you wish to do so, to cancel the agreement upon the expiry of its fixed term, without penalty or charge, but subject to—

•your remaining liable to the supplier for any amounts owed to the supplier in terms of the agreement up to the date of cancellation, if any; and

 

•the supplier having the right to impose a reasonable cancellation penalty with respect to any goods supplied, services provided, or discounts granted, to the consumer in contemplation of the agreement enduring for its intended fixed term, if any; and

 

•the supplier having the duty to credit you with any amount that remains your property as of the date of cancellation.

 

 

Signed this ............... day of .................................... (month) 20 ...................

....................................................................................

 

For the Supplier, who warrants that he or she is authorised to do so:

 

Name: . .......................................................................... .

 

Contact details:

..................................................................................................…………………………..

…………………………………………………………………………………........................