Criminal Law (Sexual Offences and Related Matters) Amendment Act, 2007 (Act No. 32 of 2007)RegulationsRegulations Relating to Sexual Offences Courts 2020Chapter VI : Special Measures in respect of hearings23. Witness complaints mechanisms |
| (1) | Accessible complaints mechanisms must be available at a designated court in terms of which complaints may be received from complainants or witnesses in sexual offence cases. |
| (2) | The complaints mechanisms referred to in subregulation (1), must be made known at the designated court by the court manager in any manner he or she deems fit. |
| (3) | Any official or court official who receives a complaint from a complainant or a witness in sexual offence cases in terms of this regulation, must— |
| (a) | refer the complainant or the witness to the correct person or institution with a view to dealing with the complaint in terms of the rules of conduct regulating the person against whom the complaint was made; and |
| (b) | provide the complainant or the witness with the necessary contact particulars of the person or institution contemplated in paragraph (a). |
| (4) | The person or institution referred to in subregulation (3)(a) must, in writing, inform the complainant or the witness who lodged the complaint— |
| (a) | on a regular basis, of the status of the complaint; and |
| (b) | of the outcome of the complaint. |