Electricity Regulation Act, 2006 (Act No. 4 of 2006)Chapter V : Resolution of Disputes and Remedies30. Resolution of disputes by Regulator |
| (a) | if it is a dispute between licensees, act as mediator or arbitrator if so requested by both parties to the dispute; |
| (b) | if it is a dispute between a customer or end user on the one hand and a licensee, registrant or a person on the other hand, settle that dispute by such means and on such terms as the Regulator thinks fit. |
[Section 30(1)(a) and (b) substituted by section 24(a) of the Electricity Regulation Amendment Act, 2024, Notice No. 5139, GG51100, dated 20 August 2024 - effective 1 January 2025 per Proclamation Notice 236 of 18 December 2024 with exceptions]
| (2) | The Regulator may appoint a suitable person to act as a mediator or arbitrator on its behalf, and any action or decision of a person so appointed is deemed to be an action by or decision of the Regulator. |
[Section 30(2) substituted by section 24(b) of the Electricity Regulation Amendment Act, 2024, Notice No. 5139, GG51100, dated 20 August 2024 - effective 1 January 2025 per Proclamation Notice 236 of 18 December 2024 with exceptions]
| (3) | The Regulator must prescribe, by a rule, the procedure to be followed in a mediation and an arbitration and the fees to be paid. |
[Section 30(3) substituted by section 24(c) of the Electricity Regulation Amendment Act, 2024, Notice No. 5139, GG51100, dated 20 August 2024 - effective 1 January 2025 per Proclamation Notice 236 of 18 December 2024 with exceptions]
| (4) | [Section 30(4) deleted by section 24(d) of the Electricity Regulation Amendment Act, 2024, Notice No. 5139, GG51100, dated 20 August 2024 - effective 1 January 2025 per Proclamation Notice 236 of 18 December 2024 with exceptions] |
| (5) | When acting as arbitrator, the Regulator or the person contemplated in subsection (2) must issue a decision on the matter, in writing, and such decision is binding on the parties to the dispute. |
[Section 30(5) inserted by section 24(e) of the Electricity Regulation Amendment Act, 2024, Notice No. 5139, GG51100, dated 20 August 2024 - effective 1 January 2025 per Proclamation Notice 236 of 18 December 2024 with exceptions]