Electronic Communications Act, 2005 (Act No. 36 of 2005)RegulationsConsumer Advisory Panel Regulations, 20233. Establishment and Functions of the Panel |
| (1) | The Authority hereby establishes the Consumer Advisory Panel in terms of section 71 of the Act to advise the Authority on matters relating to consumer issues in the Republic. |
| (2) | The functions of the Panel shall include the following: |
| (a) | preparation and submission of quarterly and annual advisory reports to the Authority, on consumer related issues resulting from the usage of electronic communications, broadcasting, and postal services, which include: |
| (i) | critical concerns affecting consumers with particular emphasis on persons with disabilities, senior citizens, women, youth, and people living in underserviced areas; and |
| (ii) | research on issues affecting consumers and report findings. |
| (b) | providing a consumer perspective through commentary on relevant Regulations and regulatory projects when published for public comment; |
| (c) | liaising and engaging with consumers on a quarterly basis to understand consumer perspectives on issues impacting the electronic communications, broadcasting and postal services sectors; and |
| (d) | preparing the Panel’s annual plan and budget for approval by Council. |
| (e) | reporting quarterly and annually to Council through the Panel's Chairperson on activities and findings for the year. |