Electronic Communications Act, 2005 (Act No. 36 of 2005)

Regulations

Interconnection Regulations, 2010

Part IV : Framework, model terms and conditions of agreements

15. Terms and conditions of interconnection agreements

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The interconnection agreement must, except where a matter is not relevant to the interconnection service in question, address the following-

a)definition of terms and abbreviations;
b)technical scope of the interconnection which includes:
i)a description of the purpose of the interconnection;
ii)a description of the connection services sought;
iii)a description of the technical scope and specifications of the interconnection;
iv)mechanisms for changes to the purpose, scope and specifications for interconnection;
v)details regarding access to numbers by the parties; and
vi)data interchange format;
c)point of interconnection, which includes:
i)location of point of interconnection and related facilities' specifications;
ii)mechanisms for changes to the location of point of interconnection or related facilities;
iii)signaling interconnection description; and
iv)charges for each point of interconnection.
d)billing and settlement which includes:
i)billing procedures;
ii)payment terms and conditions; and
iii)billing and settlement disputes procedures.
e)charges. setting out:
i)detailed charges per service provided; and
ii)mechanisms for review of charges.
f)quality of service and service levels, covering:
i)service levels and quality of service obligations;
ii)penalties;
iii)testing and maintenance;
iv)fault reporting;
v)service level disputes; and
vi)system protection and safety measures.
g)termination of agreement covering:
i)grounds for termination; and
ii)termination procedures;
iii)contractual dispute resolution and arbitration procedures.