Electronic Communications Act, 2005 (Act No. 36 of 2005)

Regulations

Numbering Plan Amendment Regulations, 2020

20. Toll free service implementation

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(1)Calls to toll free numbers must be such that no charge is incurred, irrespective of the electronic communication service used in originating the communication.

 

(2)Toll-free framework should be implemented within a period not exceeding 6 months from the date of the Regulations coming into force.

 

(3)Toll-free services shall be provided in conformance with Schedule 2 of these Regulations.