Electronic Communications Act, 2005 (Act No. 36 of 2005)RegulationsRegulations Regarding Standard Terms and Conditions for Individual Licences under Chapter 3Schedule 1 : Standard Terms and Conditions for Individual Broadcasting Services, 201013. Obligations that apply in respect of Subscription Broadcasting Services only |
| 1) | A subscription BS Licensee may not provide a subscription service, unless the price(s) for the service and other terms and conditions of the provision of such service have been, made known to the public by: |
| a) | making such prices and terms and conditions available for inspection at its offices during business hours; |
| b) | providing such details to anyone who requests same at no charge; and |
| c) | providing such details on its website; if any |
| 2) | A subscription BS Licensee must submit to the Authority: |
| a) | details of the price(s) for its service and other terms and conditions of the provision of such service within 30 days of commencing such service; and |
| b) | on bi-annual basis, a record of the actual services provided and the actual tariffs charged therefore during the previous six months. |
| 3) | Billing Obligations of Subscriptions BS Licensees: |
| a) | The Licensee must at no charge provide an accurate invoice with a detailed statement of services rendered to any subscriber. |
| b) | Such invoice must include, among other things, the following information for the entire period covered by such invoice or statement: |
| i) | detail of all services rendered to the customer or subscriber; |
| ii) | the breakdown of the different charges associated with such services; and |
| iii) | the applicable service pricing for the period of use covered by such invoice or statement. |