Electronic Communications Act, 2005 (Act No. 36 of 2005)

Regulations

Regulations Regarding Standard Terms and Conditions for Individual Licences under Chapter 3

Schedule 2 : Standard Terms and Conditions for Individual Electronic Communications Network Service 2010

8. Provision of Information

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1)The Authority may, in the course of carrying out its obligations under the Act, require a Licensee to provide information, so as to enable it to:
a)monitor and enforce consumer protection, quality of service, competition, compliance with licence conditions and other requirements of the Act and related legislation;
b)allow for the assessment and allocation of applicable fees and related requirements;
c)facilitate the efficient use of scarce resources; and
d)collect and compile information to be used for the purposes of sectoral analysis, planning, reporting and conducting inquiries

 

2)In respect of each information request referred to in sub-clause (1), except where otherwise addressed in applicable regulations, the Authority will provide, among other things, detailed specifications of its information request, applicable response times and identify a contact person to whom queries may be addressed.

 

3)The licensee must provide the information in accordance with such format as may be prescribed by the Authority.