Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002)Chapter VII : Consumer Protection44. Cooling-off period |
| (1) | A consumer is entitled to cancel without reason and without penalty any transaction and any related credit agreement for the supply— |
| (a) | of goods within seven days after the date of the receipt of the goods; or |
| (b) | of services within seven days after the date of the conclusion of the agreement. |
| (2) | The only charge that may be levied on the consumer is the direct cost of returning the goods. |
| (3) | If payment for the goods or services has been effected prior to a consumer exercising a right referred to in subsection (1), the consumer is entitled to a full refund of' such payment, which refund must be made within 30 days of the date of cancellation. |
| (4) | This section must not be construed as prejudicing the rights of a consumer provided for in any other law. |