includes, but is not limited to--
| a) | recruitment procedures, advertising and selection criteria; |
| b) | appointments and the appointment process; |
| c) | job classification and grading; |
| d) | remuneration, employment benefits and terms and conditions of employment; |
| e) | job assignments; |
| f) | the working environment and facilities; |
| g) | training and development; |
| h) | performance evaluation systems; |
| i) | promotion; |
| j) | transfer; |
| k) | demotion; |
| l) | disciplinary measures other than dismissal; and |
| m) | dismissal. |