Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002)Board NoticesSpecific Code of Conduct for Authorised Financial Services Providers and Representatives conducting Short-term Deposit Business, 2004Part lll : Confidentiality and Privacy9. Confidentiality and Privacy |
A provider—
(a) | may not disclose private information on a client to any other person, except— |
(i) | under compulsion of law; |
(ii) | where it would be in the public interest; |
(iii) | where the interests of the provider require disclosure; or |
(iv) | where disclosure is made at the client’s request or with the client’s written consent; |
(b) | must inform a client of recording of telephonic conversations with the client (if any), and of the reasons therefore; and |
(c) | must keep documents relating to transactions with clients for a period of not less than five years from the date the transaction is concluded. |