Home Loan and Mortgage Disclosure Act, 2000

Regulations

Home Loan and Mortgage Disclosure Regulations, 2007

5. Notification

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Despite any other law, a financial institution must, within a reasonable period of having approved or declined an application—

(a)on request notify the applicant of the outcome in writing;
(b)take reasonable measures to ensure that the notification is in a language that can be understood by the applicant; and
(c)provide reasons for declining an application.