Military Ombud Act, 2012 (Act No. 4 of 2012)RegulationsMilitary Ombud Complaints Regulations 20155. Registration of complaints |
The Ombud must, upon receipt of a complaint lodged as contemplated in regulation 3—
(a) | enter such complaint into a register, which must contain the information as contemplated in regulation 3(2); |
(b) | allocate an official case reference number to the complaint; and |
(c) | issue a written acknowledgment of receipt, including the case reference number contemplated in paragraph (b), to the complainant within 14 days of receipt of the complaint. |