in respect of any particular dispute arising out of a credit agreement in terms of which the credit provider is a "financial institution" as defined in the Financial Sector Regulation Act, 2017, means an "ombud scheme" as that term is defined in that Act, that has jurisdiction in terms of that Act to deal with a complaint against that financial institution;
[Definition substituted by section 290, item 1 in Schedule 4, of Act No. 9 of 2017 - effective 1 October 2018 (paragraph (h) of Notice 169 of 2018)]