If a debt counsellor finds that a consumer is not over-indebted and makes a finding in terms of section 86(7)(a) of the Act, the debt counsellor must provide the consumer with a letter of rejection, containing the following information:
| (1) | Consumer’s full names, surname and identity number, if the consumer does not have an identity number, the passport and date of birth; |
| (2) | Name, contact details and NCR registration number of debt counsellor; |
| (3) | The basis for finding the consumer not to be over-indebted, including— |
| (a) | calculated income considered; |
| (b) | statutory and other deductions considered; |
| (c) | living expenses considered; |
| (d) | other debts considered. |
| (4) | A copy of the assessment form. |
| (5) | A statement advising the consumer of his/her right to approach the court in terms of section 86(9) within 20 business days for an order to be declared over-indebted, have agreements declared reckless and/or restructuring of his/her debt obligations. |
| (6) | A statement advising the consumer that the application for debt review will be removed from all registered credit bureaux within 5 business days which will result in credit providers being entitled to take legal steps against the consumer. |
