National Credit Act, 2005 (Act No. 34 of 2005)

National Credit Regulations, 2006

Chapter 7 : Record Keeping and Registers

Part B : Registers

60. Other Registers to be kept by Registrants

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In addition to any registers that must be kept in terms of the Act and the information specified in regulation 55, a registrant must maintain the following information relating to its registered activities in a register which register may be kept in electronic format:

 

(1)Debt Counsellors, in respect of each consumer:
(a)consumer’s full names and surname;
(b)consumer’s identity number or, if the consumer does not have an identity number, passport number and date of birth;
(c)date of application for debt review;
(d)date of rejection letter issued (if applicable);
(e)status of the case:
(i)applied;
(ii)under assessment;
(iii)restructured;
(iv)process of payment;
(v)settled; or
(vi)defaulted.
(f)date of clearance certificate issued;
(g)if the consumer exits the debt restructuring prior to the debt being settled in full, the reasons for doing so.

 

(2)Credit Providers, in respect of each consumer:
(a)consumer’s full names and surname;
(b)consumer’s identity number or, if the consumer does not have an identity number, passport number and date of birth;
(c)date the loan was granted, amount, installment amount and number of installments;
(d)defaults in respect of each agreement;
(e)date on which agreement was terminated, and whether such termination was as a result of—
(i)settlement;
(ii)court judgment;
(iii)written off as bad debt by the credit provider;
(iv)transfer or cession;
(v)other (specify).

 

(3)Credit Bureaux, in respect of each consumer on whom information is retained:
(a)source of the information;
(b)date of submission of information;
(c)contents of information that was submitted;
(d)to whom was the information released;
(e)for what purpose was the information released;
(f)when was the information released;
(g)what information was released.