National Gambling Act, 2004 (Act No. 7 of 2004)Chapter 2 : National Gambling PolicyPart A : Gambling activities6A. Payment of prizes and remittance of profits and winnings |
| 1) | If a player in an interactive game conducted by an interactive provider wins a monetary prize, the interactive provider must immediately credit the amount to the player account. |
| 2) | If a player in an interactive game conducted by the interactive provider wins a non-monetary prize the provider must— |
| a) | have the prize delivered personally, by courier or by post to the player; or |
| b) | give the player written notice of an address within the Republic where the prize may be collected. |
| 3) | If a non-monetary prize in an interactive game conducted by an interactive provider has not been collected within a year after notification to the winner, at the place where it may be collected, the interactive provider— |
| a) | may dispose of the prize by public auction or tender or in some other way approved by the board and must— |
| i) | pay for the disposal of the prize from the proceeds of the sale; and |
| ii) | pay the remainder of the proceeds into the player account; or |
| b) | if there is no current player account and the interactive provider is unaware of the whereabouts of the player, the interactive provider must, subject to an order of the High Court for the forfeiture of such funds, pay the funds over to the State. |
| 4) | If a claim for a prize in an interactive game is made to an interactive provider within a year of the date of identification of the winner, the interactive provider must— |
| a) | immediately settle the claim; and |
| b) | if the interactive provider cannot settle the claim immediately, the interactive provider must, by notice in the prescribed manner and form, immediately inform the claimant— |
| i) | of the interactive provider's inability to settle the claim; and |
| ii) | that the claimant may, within 10 days of receiving the prescribed notice, request the board, in the prescribed form, to resolve the claim. |
| 5) | The claim against the interactive provider lapses if— |
| a) | it is not settled within a year from the date of identification of the winner; and |
| b) | after a diligent search, the interactive provider has not located the player. |