The national department and every provincial department, district health council and municipality must ensure that appropriate, adequate and comprehensive information is disseminated on the health services for which they are responsible, which must include—
| (a) | the types and availability of health services; |
| (b) | the organisation of health services; |
| (c) | operating schedules and timetables of visits; |
| (d) | procedures for access to the health services; |
| (e) | other aspects of health services which may be of use to the public; |
| (f) | procedures for laying complaints; and |
| (g) | the rights and duties of users and health care providers. |
