National Health Act, 2003 (Act No. 61 of 2003)Code of ConductCode of Conduct for Inspectors9. Conduct towards health establishments and healthcare staff |
| 9.1 | An Inspector must:— |
| 9.1 1 | carry out her or his duties in a courteous and non -discriminatory manner, with a minimum level of disruption necessary. |
| 9.1.2 | maintain a mutually respectful and collegial relationship with healthcare staff in health establishments. |
| 9.1.3 | apply her or his knowledge, skills and experience in a competent and professional manner, to the best of her or his ability. |
| 9.1.4 | gather, interpret and report on evidence concerning health establishment with the highest levels of professionalism. |
| 9.1.5 | objectivity perform her or his duties with the highest degree of reasonableness, fairness and accuracy to make a balanced assessment of a health establishment's compliance with the law. |
| 9.1.6 | provide the health establishments with timely, accessible and accurate information regarding compliance or non -compliance and steps to be taken to comply with the prescribed norms and standards. |
| 9 1 7 | be unbiased and impartial, not allowing her or his evaluations to be unduly influenced by predetermined views, values or attitudes, instead be guided by the evidence gained during inspections in her or his decision -making. |
| 9.1.8 | consider all evidence against a set of predefined principles to ensure that she or he is consistent and fair in her or his judgement. |
| 9.1.9 | give honest, impartial and constructive feedback to health establishments after inspections. |