National Health Act, 2003 (Act No. 61 of 2003)RegulationsEmergency Medical Services Regulations, 2017Part 5 : EMS Operational Affairs27. Information concerning Emergency Medical Service |
| (1) | The Emergency Medical Service Manager must ensure that an individual patient care record is kept for every patient treated or conveyed by the service. |
| (2) | The Emergency Medical Service Manager must ensure that the following information is captured on a monthly basis, is properly secured and is readily available to inspect at the request of an inspecting officer or the Head of Department: |
| (a) | Response time performance appropriately categorised into the response categories for urban and rural areas; |
| (b) | the names, qualifications, relevant Health Professions Council of South Africa registration details and number of hours worked per month of employees, contractors and volunteers; |
| (c) | a file for each staff member employed by the Emergency Medical Service with the following, as a minimum: |
| (i) | Copy of the identity document; |
| (ii) | copy of Driver's Licence and Professional Driver's Permit; |
| (iii) | copy of employment contract; and |
| (iv) | company's payroll; |
| (d) | proof of registration of every staff member— |
| (i) | with the Compensation for Occupational Injuries and Diseases Fund; |
| (ii) | for Pay As You Earn; |
| (iii) | for the Skills Development Levy; and |
| (iv) | with the Unemployment Insurance Fund; |
| (e) | proof of the number of ambulances and response vehicles in the service; |
| (f) | a record of the number and nature of adverse patient incidents; |
| (g) | the monthly staff shift rosters; and |
| (h) | a record of complaints received and the resolutions thereof. |