National Land Transport Act, 2009 (Act No. 5 of 2009)RegulationsSecond National Land Transport Regulations, 2025Chapter 2: Regulations on Electronic-Hailing Services15. Requirements for e-hailing applications (apps) and e-hailing platform providers |
| (1) | The e-hailing application and e-hailing platform provider must be registered with the National Public Transport Regulator. |
| (2) | An e-hailing platform provider must be a natural or juristic person with valid South African citizenship or permanent residence or be incorporated in terms of South African laws. |
| (3) | All the equipment used or to be used by the e-hailing platform provider constituting 'equipment' as defined in Type Approval Regulations, 2013 must be type approved and proof thereof be provided to the National Public Transport Regulator as part of the application for registration, or if acquired after registration, before it is used in the provision of the e-hailing transport service. |
| (4) | A platform provider must apply for registration with the National Public Transport Regulator by completing Form 9A attached to these regulations and providing the information required therein and paying the application fee specified in Schedule 2 to the National Land Transport Regulations, 2009. |
| (5) | The National Public Transport Regulator must register the platform provider if the application is compliant, and the platform provider complies with these Regulations and has provided acceptable details of the premises contemplated in sub regulation (6) and must issue a registration certificate to the platform provider. |
| (6) | An e-hailing platform provider must have physical premises in the Republic to enable operators to engage with it as well as online presence. |
| (7) | As from a date calculated as 180 days after coming into operation of these regulations, no one may provide an e-hailing service using a platform provider that is not registered in terms of this regulation. |
| (8) | Platform providers must renew their registration every seven years calculated from the date of registration by following a similar process to the original registration process provided for in this regulation. |