National Land Transport Act, 2009 (Act No. 5 of 2009)RegulationsSecond National Land Transport Regulations, 2025Chapter 2: Regulations on Electronic-Hailing Services25. E-receipts for passengers |
| (1) | The operator must issue every passenger using and paying for an e-hailing service with an electronic receipt. |
| (2) | The electronic receipt must reflect at least the following details: |
| (a) | The name and business address of the operator; |
| (b) | The operating licence number issued for the motor vehicle conveying the user; |
| (c) | The e-hailing platform provider used for the service; |
| (d) | The start and end points plus amount paid for the ride; |
| (e) | The date and time the receipt was issued corresponding with the time of the ride by the user; |
| (f) | The name of the driver, and |
| (g) | The make, model and registration number of the motor vehicle used for the ride. |
| (3) | For the purposes of this regulation, issuing includes any form of electronic communication accessible to the passenger or ride organiser through which the electronic receipt may be received. |
| (4) | An operator who fails to issue an electronic receipt in terms of this regulation commits an offence. |