Pension Funds Act, 1956 (Act No. 24 of 1956)Chapter VA : Consideration and Adjudication of Complaints30A. Submission and consideration of complaints |
| (1) | Notwithstanding the rules of any fund, a complainant may lodge a written complaint with a fund for consideration by the board of the fund. |
| (2) | A complaint so lodged shall be properly considered and replied to in writing by the fund or the employer who participates in a fund within 30 days after the receipt thereof. |
| (3) | If the complainant is not satisfied with the reply contemplated in subsection or if the fund or the employer who participates in a fund fails to reply within 30 days after the receipt of the complaint the complainant may lodge the complaint with the Adjudicator. |
| (4) | Subject to section 30I, the Adjudicator may on good cause shown by any affected party— |
| (a) | extend a period specified in subsection (2) or (3) before or after expiry of that period; or |
| (b) | condone non-compliance with any time limit specified in subsection (2) or (3). |