Pharmacy Act, 1974 (Act No. 53 of 1974)

Board Notices

Rules Relating to Good Pharmacy Practice

Chapter 2 : Professional Standard for Services

2.16 Minimum Standards for other Health Care Services

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2.16.1Residential and nursing homes

 

Pharmacists are in a unique position to provide pharmaceutical care to residential and nursing homes. Where pharmaceutical care is provided in residential and nursing homes, the following standards are applicable:

(a) The pharmacist must visit the patient as regularly as required to provide optimum pharmaceutical care.
(b) Whenever possible, the visits must be made at the same time as the prescriber and the preserver's approval must be obtained for any recommendations for change of therapy.
(c) Medication review visits must always be made by appointment.
(d) Medicines must be provided with all necessary supplementary information.
(e) Medicine policies regarding the administration of the medicine, storage of the medicine and medicine disposal must be reviewed on a regular basis.
(g) The pharmacist must carry a form of identification.
(h) A comprehensive record must be kept of every visit and of every patient to ensure resident safety, compliance and evaluation of the service.

 

2.16.2Smoking cessation

 

Pharmacists should advise patients to stop smoking and give patients information regarding pharmaceutical products that can assist them with this process. The following standards are applicable where a pharmacist is participating in anti-smoking campaigns:

 

The following standards must be followed where a pharmacist is participating in anti-smoking campaigns:

(a) The pharmacy must have written information on how to stop/reduce smoking.
(b) The pharmacist involved in assisting patients in smoking cessation must have an up-to-date knowledge base on the optimum ways of stopping smoking and should be able to advise on the products available to assist the patient in giving up smoking.
(c) All anti-smoking products must be sold with an invitation to come back and report progress.
(d) Supporting information must be readily available.
(e) Counselling sessions to stop smoking must be available from the pharmacist by appointment or a suitable system must exist for referral.
(f) Smoking must not be permitted in the pharmacy.

 

2.16.3Nutrition advice

 

Pharmacists are in a position to provide patients with up-to-date information regarding healthy nutrition and lifestyles. Where a pharmacist is providing nutrition advice, the following standards must be followed:

 

Where a pharmacist is providing nutrition advice, the following standards must be followed:

(a) Pharmacists must provide advice regarding vitamin and mineral supplementation for patients with nutritional deficiencies.
(b) Where applicable, pharmacists must explain to patients the benefits of high fibre diets.
(c) Pharmacists must be informed on the signs and symptoms of anorexia.
(d) Pharmacists must be informed on nutrition advice to be given during pregnancy, e.g. the supplementary folic acid intake.
(e) Requests for weight reduction advice and products must be met in a structured manner.
(f) A policy must exist to ensure that weight reduction advice is not given to those who do not require it.
(g) A weight reduction guide must be available in the pharmacy and be provided to appropriate patients.
(h) Those who need to lose weight must be given advice on healthy eating and exercise.
(i) Slimming mixtures and unhealthy slimming medicines/techniques must not be promoted in the pharmacy.
(j) The following patients should not be advised to go on very low calorie diets:
(i) patients who are underweight;
(ii) patients who are pregnant;
(iii) diabetic patients; and
(iv) children.
(k) Specialist groups for whom nutritional advice is of particular importance can be identified and counselled appropriately. Examples of such patient groups are:
(i) patients with diabetes;
(ii) hypertensive patients;
(iii) patients requiring lipid advice;
(iv) elderly patients;
(v) stoma patients;
(vi) terminally ill patients; and

(vii)        pregnant women.

(l) All symptoms that show prolonged change of bowel habit in customers over 50 years must be referred to a medical practitioner.

 

2.16.4Baby and child health

 

Where a pharmacist is providing baby and child health services, the following standards are applicable:

(a) Pharmacists and pharmacy support personnel must be informed regarding childhood problems and on the importance of early referral.
(b) All symptoms in young babies under one year must be referred to the pharmacist for advice.
(c) The pharmacist must keep up to-date regarding the latest guidelines on child safety.
(d) The pharmacist must know the symptoms of common childhood illnesses.
(e) The pharmacist must provide advice regarding sugar intake and dental care.
(f) All parasitic worm preparations must be sold with advice on hygiene and treating all family members.
(g) Pharmacists must know the principles of vitamin supplementation for infants.
(h) Pharmacists must actively promote immunisation programmes.
(i) Pharmacists must provide patient information and advice on the benefits of breastfeeding and alternative milk products in line with WHO guidelines for substitute milk products and policies of the DOH:
(i) The pharmacy should stock a range of accessories and equipment to facilitate breastfeeding.
(ii) The pharmacist and pharmacy support personnel must actively encourage mothers to continue breastfeeding when appropriate.
(iii) The pharmacist must refer mothers experiencing difficulty with breastfeeding for specialist professional help.
(iv) The pharmacist must give advice on the use of medicines in association with breastfeeding.
(v) Pharmacy support personnel must know the range of formula milk and its relative advantages and mixing and storage procedures.