| 1) | The Regulated Mail Business is disaggregated into product/service segments as follows. |
| a) | Reserved Postal Services as contemplated in Schedule 1 of the Act. |
Reserved services are to be disaggregated into the following product/service segments:
| i) | Domestic Unsorted Mail up to 1 kg which includes both incoming and outgoing reserved mail that is received through national retail and collection points and delivered through the national postal network to public, private and commercial residents of South Africa. |
| ii) | Domestic Pre-sorted Mail up to 1 kg which includes mail that has had a portion of its work content completed by the customer or a mail house on the customers' behalf. |
| iii) | Domestic Business Reply Mail up to 1 kg which includes mail that is pre-addressed and postage prepaid by sender/mail house on behalf of the recipient or a mail house on the customers' behalf. |
| iv) | International Unsorted Mail up to 1 kg which includes both incoming and outgoing mail that is inducted through the international Universal Postal Union governed postal stream as well as terminal dues paid/received by the licensed Operator. |
| v) | International Pre-sorted Mail up to 1 kg which includes both incoming and outgoing mail that is inducted through the international Universal Postal Union governed postal stream as well as terminal dues paid/received by the Licensed Operator. |
| vi) | Registered Mail includes letters, packets or other postal documents considered valuable and need a chain of custody that provides more control than regular mail. |
| vii) | Small Parcels up to 1 kg includes both incoming and outgoing reserved parcels that are received through national retail and collection points and delivered through the national postal network. |
| viii) | Post Office Box Rentals entails the rental of a physical box by the general public members or businesses. |
| ix) | Philatelic Sales are postage stamps that collectors purchase for personal interest purposes. |
| b) | Unreserved Services as contemplated in the Schedule 2 of the Act. |
Unreserved Services are to be disaggregated into the following product/service segments:
| i) | Domestic Unsorted Mail over 1 kg which includes both incoming and outgoing reserved mail that is received through national retail and collection points and delivered through the national postal network to public, private and commercial residents of South Africa. |
| ii) | Domestic Pre-sorted Mail over 1 kg which includes both incoming and outgoing reserved mail that is received through national retail and collection points and delivered through the national postal network to public, private and commercial residents of South Africa. |
| iii) | International Unsorted Mail over 1 kg which includes both incoming and outgoing mail that is inducted through the international Universal Postal Union governed postal stream as well as terminal dues paid/received by the Licensed Operator. |
| iv) | International Pre-sorted Mail over 1 kg which includes both incoming and outgoing mail that is inducted through the international Universal Postal Union governed postal stream as well as terminal dues paid/received by the Licensed Operator. |
| v) | Unaddressed Info Mail which includes business to consumer, and business to business mail which is not addressed to a specific individual or entity that is delivered through the national postal network to public, private and commercial residents of South Africa. |
| vi) | Courier Services which are time-sensitive items that are tracked for customers to know precisely or approximately where they are in the delivery value stream. |
| vii) | Other Parcels which comprise all other parcels that do not fit within the ambit of the parameters specified in the Act. |
