| (a) | investigate the complaint in the prescribed manner; |
| (b) | refer the complaint to the Enforcement Committee established in terms of section 50 of the Protection of Personal Information Act, 2013; or |
| (c) | decide, in accordance with section 77D, to take no action on the complaint or, as the case may be, require no further action in respect of the complaint. |
| (2) | During the investigation the Information Regulator may— |
| (a) | act, where appropriate, as conciliator in relation to such complaint in the prescribed manner; or |
| (b) | take such further action as is contemplated by this Chapter. |
| (3) | The Information Regulator must, as soon as is reasonably practicable, after receipt of a complaint, advise the complainant and the information officer or head of a private body, as the case may be, to whom the complaint relates of the course of action that the Information Regulator proposes to adopt under subsection (1). |
[Section 77C inserted by the Schedule: Laws Amended by Section 10, Protection of Personal Information Act 2013 (Act No. 4 of 2013), Notice No. 912, dated 26 November 2013]
