| (1) | If it appears from a complaint or any written reply to the complaint— |
| (a) | under section 77E(b)(ii) of the Act; or |
| (b) | during a conciliation meeting, |
that it may be possible to secure a settlement between the parties, the Information Regulator may confer with the parties—
| (ii) | by means of electronic communication, |
as is deemed appropriate to endeavour to obtain a settlement.
| (2) | If during the process referred to in subregulation (1) the Information Regulator decides to convene a settlement meeting, the Information Regulator must, as soon as it is practically possible, inform the parties on a form that corresponds substantially with Form 9 of Annexure A to the Regulations of the date, time and place of the settlement meeting. |
| (3) | For the purpose of settlement proceedings, the Information Regulator has the same powers as a conciliator contemplated in regulation 13(3) and (4) of the Regulations. |
| (4) | The Information Regulator must issue a settlement certificate on a form that corresponds substantially with Form 10 of Annexure A to the Regulations, within a reasonable time after the date of the conclusion of the settlement meeting. |
| (5) | If no settlement is secured or if either or both of the parties did not wish to attend a settlement meeting, the Information Regulator must proceed with the matter as provided for in terms of section 77C of the Act. |
