Promotion of Administrative Justice Act, 2000 (Act No. 3 of 2000)Regulations on Fair Administrative Procedures, 2002Chapter 1 : Public InquiriesPart 1: General5. Special assistance |
| 1) | If any administrative action that may be taken as a consequence of the public inquiry may materially and adversely affect the rights of members of a specific community consisting of a considerable proportion of people who cannot read or write or who otherwise need special assistance : |
| a) | a notice must be publicised in the area in a manner that will bring the matter to be investigated to the attention of the community at large; and |
| b) | the administrator must take special steps to solicit the views of members of the community on the matter to be investigated. |
| 2) | Special steps in terms of sub-regulation (1)(b) may include – |
| a) | the holding of public or group meetings where the matter to be investigated and the possible consequences are explained, questions are answered and views from the audience are minuted; |
| b) | a survey of public opinion in the community on the matter to be investigated; |
| c) | provision of a secretarial facility in the community where members of the community can state their views on the matter to be investigated; or |
| d) | secretarial assistance to persons who wish to submit requests for permission to testify or to make oral representations, to comply with regulation 3(7). |