Protection of Personal Information Act, 2013 (Act No. 4 of 2013)Chapter 10 : Enforcement80. Settlement of complaints |
If it appears from a complaint, or any written response made in relation to a complaint under section 79(b)(ii), that it may be possible to secure—
| (a) | a settlement between any of the parties concerned; and |
| (b) | if appropriate, a satisfactory assurance against the repetition of any action that is the subject matter of the complaint or the doing of further actions of a similar kind by the person concerned, |
the Regulator may, without investigating the complaint or, as the case may be, investigating the complaint further, in the prescribed manner, use its best endeavours to secure such a settlement and assurance.