Protection of Personal Information Act, 2013 (Act No. 4 of 2013)

Codes of Conduct

Guidelines to Develop Codes of Conduct

Part 2 - Issuing of a Code of Conduct by the Information Regulator (regulator)

14. Other matters that may be included in a code of conduct
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14.1 A code may:
14.1.1 provide for exemptions granted by the Regulator;
14.1.2 consider a process for dealing with complaints by all relevant bodies bound by a code and provide for the reporting to the Regulator about those complaints; and
14.1.3 provide for the reporting of and deal with any other matters relating to the processing of personal information provided for in POPIA.