Protection of Personal Information Act, 2013 (Act No. 4 of 2013)Codes of ConductGuidelines to Develop Codes of ConductPart 2 - Issuing of a Code of Conduct by the Information Regulator (regulator)17. Openness and transparency |
| 17.1 | In line with an issued code of conduct a member of a relevant body must develop policies on how personal information is managed. This includes information about how a data subject may complain about a breach of the conditions for the lawful processing of personal information, and how the relevant body will deal with such a complaint. |
| 17.2 | These policies must be made easily available on the website of a member of a relevant body. Hard copies must be made available where necessary. |