means any operation or activity or any set of operations, whether or not by automatic means, concerning personal information, including—
| (a) | the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use; |
| (b) | dissemination by means of transmission, distribution or making available in any other form; or |
| (c) | merging, linking, as well as restriction, degradation, erasure or destruction of information; |