Public Protector Act, 1994 (Act No. 23 of 1994)RulesAmendment Rules relating to Investigations by the Public Protector and Matters Incidental thereto, 2020Chapter 10 : Conclusion of Complaint40. Conclusion of complaint |
[Rule 40 re-numbered by section 16 of Notice No. 1047, GG43758, dated 2 October 2020]
A complaint is concluded under the following circumstances:
| (a) | If the matter is resolved by means of mediation, conciliation or negotiation provided for in section 6(4)(b)(i) of the Act, and a settlement agreement has been signed by both parties and the terms thereof are implemented; |
| (b) | When the Public Protector reports his or her findings, point of view or directions in respect of an investigation to the complainant and the state institution concerned in terms of section 8(1) of the Act; or |
| (c) | When the Public Protector submits a report to Parliament on the findings of a particular investigation in terms of section 8(2)(b) of the Act and section 182(1)(c) of the Constitution. |