Public Service Act, 1994 (Act No. 103 of 1994)RegulationsPublic Service Regulations, 2016Chapter 2 : Conduct, Financial Disclosure, Anti-Corruption and Ethics ManagementPart 1 : Code of Conduct12. Relationship with public |
An employee shall—
(a) | promote the unity and well-being of the South African nation in performing his or her official duties; |
(b) | serve the public in an unbiased and impartial manner in order to create confidence in the public service; |
(c) | be polite, helpful and reasonably accessible in his or her dealings with the public; |
(d) | have regard for the circumstances and concerns of the public in performing his or her official duties and in the making of decisions affecting them; |
(e) | be committed through timely service to the development and upliftment of all South Africans; |
(f) | not abuse his or her position in the public service to promote or prejudice the interest of any political party or interest group; |
(g) | respect and protect the dignity of every person and his or her rights as contained in the Constitution; and |
(h) | recognise the public's right of access to information, excluding information that is specifically protected by law. |