Public Service Commission Act, 1997 (Act No. 46 of 1997)RulesRules on Referral and Investigation of Grievances of Employees in the Public ServiceChapter 1: Purpose of Rules2. Purpose of rules |
The purpose of these rules is to—
| (a) | provide for the investigation by the Commission of grievances by aggrieved employees and the recommendation by the Commission of appropriate remedies; |
| (b) | determine the procedure for the referral of grievances to the Commission; |
| (c) | determine the procedure for the direct lodging of grievances by heads of departments; |
| (d) | provide for timeframes within which grievances may be referred to or lodged with the Commission; |
| (e) | determine the procedure for the investigation and consideration of grievances by the Commission; |
| (f) | determine service standards applicable to the Commission in investigating and resolving grievances; and |
| (g) | provide for mechanisms of monitoring grievances management by departments. |