Regulation of Interception of Communications and Provision of Communication-Related Information Act, 2002 (Act 70 of 2002)

Directives in Respect of Different Categories of Telecommunications Service Providers made in terms of The Regulation of Interception of Communications and Provision of Communication-Related Information Act, 2002 (Act No. 70 of 2002)

Schedule A : Directive for Fixed Line Operators in Terms of Section 30(7)(a) read with Section 30(2) of The Regulation of Interception of Communications and Provision of Communication-Related Information Act, 2002 (Act No. 70 of 2002)

Part 3: Routing, Provision and Storing of Real-Time Communication-Related Information

12. Technical and functional requirements in respect of real time communication-related information
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12.1The technical handover interfaces shall provide all the relevant requested real-time communication-related information only, in a readable, intelligible and understandable format, and in accordance with the direction.

 

12.2The configuration of the handover interface shall be such that the routing to the IC of the requested real-time communication-related information provided at the interface can be implemented with standard, generally available transmission paths, protocols and coding principles.

 

12.3Each instance of requested real-time communication-related information shall be uniquely associated with a single instance of the handover interface. Separate channels or the use of identifiers couId achieve this.

 

12.4The format for routing the requested real-time communication-related information to the IC must be an industry standard format.

 

12.5FLOs must be able to route or provide the requested real-time communication-related information to the IC.

 

12.6The IC will be informed of—
(a)any change of the storage system, measures and functionality that may impact on the routing, provision or configuration of real-time communication-related information; and
(b)the temporary ’ unavailability of stored real-time communication-related information.

 

12.7A FLO shall ensure that the configuration of the storage system is such that it can store; maintain, extract, process, transmit or provide real-time communication-related information with no or the minimum involvement of third parties.

 

12.8Where a FLO makes use of any telecommunication service provider’s telecommunication system or storage provider’s service, that FLO and other telecommunication service provider or storage provider must co-operate in the storing, routing or provision of real-time communication-related information, if required. In this case, a warrant/directive is to be served upon each of the involved service providers.

 

12.9A FLO must ensure that—
(a)any telecommunication service provider or storage provider involved in the storing, provision or routing of real-time communication-related information is given no more information relating to operational activities than is strictly necessary to store, provide or route real-time communication-related information; and
(b)any telecommunication service provider or storage provider involved in the co-operative storing, provision or routing of real-time communication-related information is given no more information relating to operational activities than is strictly necessary to allow the storing, provision or routing of real-time communication-related information.

 

12.10When the provision or routing of all the requested real-time communication-related information is, in exceptional cases, not possible the remainder of the real-time communication-related information shall nevertheless be provided to the law enforcement agency or routed to the IC.

 

12.11Storage devices or media shall be clearly indexed or the information contained identified to ensure the retrieval of only requested real-time communication information without unreasonable effort or delay.

 

12.12The FLO shall ensure that more than one direction for real-time communication-related information can be operated concurrently for one and the same storage device or media.

 

12.13If one or more direction for real-time communication-related information is processed, FLOs shall take reasonable precautions to safeguard the identities of the law enforcement agencies and ensure the confidentiality of the investigations and information.