Social Assistance Act, 2004 (Act No. 13 of 2004)RegulationsRegulations in terms of the Social Assistance Act, 2004 (Act No. 13 of 2004)Chapter 2 : Application for Social Assistance12. Notification of outcome |
| (1) | The Agency must, on approval of a grant application, inform the applicant in writing in the language of preference of the applicant, of such approval and the date on which such approval was granted. |
| (2) | The Agency must, upon refusal of a grant application, or within a reasonable period thereafter, inform the applicant of such refusal in writing and in the language of preference of the applicant, and give reasons for such refusal. |
| (3) | The Agency must, when informing the applicant of the refusal of a grant application, also inform the applicant of his or her right to lodge an appeal in terms of section 18 of the Act. |
| (4) | Whenever the Agency informs an applicant of the outcome of an application, the Agency must ensure that the applicant fully understands the decision of the Agency, the reasons thereof and the procedures to be followed thereafter. |