Social Assistance Act, 2004 (Act No. 13 of 2004)RegulationsRegulations in terms of the Social Assistance Act, 2004 (Act No. 13 of 2004)Chapter 11 : Standard Rules and Procedures Applicable at Pay-Points47. General obligations of persons accompanying beneficiaries to pay-points |
A person accompanying a beneficiary and authorised to enter upon the premises of a pay-point must—
| (1) | at all material times conspicuously display any identification card provided for that purpose upon entering any such premises or when requested by any authorised person provide any other form of identification requested by such authorised person; |
| (2) | report to the Agency any person at the pay-point seeking to collect any monies owing to any such person by the beneficiary; |
| (3) | not, directly or indirectly assist any person to collect any monies owing to any such person from the beneficiary; |
| (4) | report to the Agency or a person acting on behalf of the Agency, any poor treatment of the beneficiary or act or conduct of any nature by any person at the pay-point in contravention of the Act, any rules or procedures made under or in terms of the Act. |