Social Assistance Act, 2004 (Act No. 13 of 2004)

Regulations

Regulations relating to COVID-19 Social Relief of Distress issued in terms of Section 32, read with Section 13, of the Social Assistance Act, 2004 (Act No. 13 of 2004), as amended and with the concurrence of the Minister of Finance

3. Procedure for application for Covid Social Relief of Distress
Purchase cart Previous page Return to chapter overview Next page

 

(1) A person may apply for the Covid-19 Social Relief of Distress if the person complies with the criteria set out in regulation 2.

 

(2) An application for the Covid-19 Social Relief of Distress must be lodged on the electronic platform.

 

(3) The Agency must, before the end of the month, approve or reject all applications for the Covid-19 Social Relief of Distress received before the 15th of the month.

 

(4) The applicant for the Covid-19 Social Relief of Distress must be furnished with an electronic receipt or notification of outcome for the application.

 

(5) If an application for the Covid-19 Social Relief of Distress is approved, the Agency must inform the applicant by electronic communication or any other means of communication of such approval.

 

(6) If an application for the Covid-19 Social Relief of Distress is rejected, the Agency must inform the applicant by electronic communication of such rejection and of—
(a) the reasons for such rejection;
(b) the applicant's right, if he or she disagrees with the Agency’s decision, to lodge an appeal with the Independent Tribunal as provided in regulation 6.

 

(7) The Agency must keep a register of all applications for the Covid-19 Social Relief of Distress in which the following must, if applicable be recorded:
(a) Identifying particulars;
(b) the date of application;
(c) the date on which the application is approved or rejected; and
(d)payments made.

 

(8) The Agency must ensure that all personal information received for the Covid-19 Social Relief of Distress are processed, stored and protected in terms of the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) and the Electronic Communications and Transactions Act, 2002 (Act No. 25 of 2002).