Social Assistance Act, 2004 (Act No. 13 of 2004)RegulationsRegulations relating to the Application for and Payment of Social Assistance and the requirements or conditions in respect of eligibility for Social AssistanceChapter 2 : Application for Social Assistance13. Notification of outcome |
| (1) | The Agency must, within three months of the date of the application for a social grant notify the applicant of the approval or rejection of the application for the social grant. |
| (2) | A notification contemplated in subregulation (1) must be delivered to the applicant by— |
| (a) | hand, against signature by the applicant, or at the address furnished by the applicant at the time of application; or |
| (b) | pre-paid registered post to the address furnished by the applicant at the time of application. |
| (3) | Upon approval of an application for a social grant, the Agency must inform the applicant in writing of such approval and |
| (a) | of the payment details; |
| (b) | of the obligations of the applicant to notify the Agency of a change in circumstances; |
| (c) | in the case of refugees, the date of lapsing of the social grant; and |
| (d) | in the case of a temporary disability grant, the reasons therefor, the duration of the social grant and the date upon which it lapses. |
| (4) | Upon refusal of a social grant application, the Agency must inform the applicant in writing of such refusal and of— |
| (a) | the reasons for such refusal; and |
| (b) | the applicant's right to appeal the decision and the mechanism and procedure to lodge an appeal. |