South African Police Service Act, 1995 (Act No. 68 of 1995)RegulationsForensic DNA Regulations, 202019. Alternative dispute resolution |
| (1) | The Board may, if it deems it necessary in the interest of service delivery, proceed to resolve a complaint through the mediation and conciliation process contemplated in section 15Z(d)(iii) of the Act. |
| (2) | The decision to refer the complaint for resolution or mediation and conciliation must be done in consultation with the complainant and the affected party. |
| (3) | If the informal resolution or mediation fails, the Board may refer the matter to the Minister for direction. |