South African Post Office SOC Ltd Act, 2011 (Act No. 22 of 2011)

26. Limitation of liability
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Neither the Post Office nor any employee of the Post Office is liable for any damage or loss caused by—

(a)the exercise of a power or the performance of a duty under this Act or the Postal Services Act; or
(b)the failure to exercise a power or perform a duty under this Act or the Postal Services Act,

unless the exercise of or failure to exercise the power, or performance of or failure to perform the duty, was unlawful, grossly negligent or in bad faith.