Spatial Data Infrastructure Act, 2003 (Act No. 54 of 2003)RegulationsSpatial Data Infrastructure Regulations, 2017Spatial Data and Spatial Information8. Data quality |
| (1) | Any error or perceived deficiency in the quality of spatial data or spatial information must be reported by the relevant user or data vendor to the relevant data custodian or data vendor, as the case may be, by the completion and submission of Form D to these Regulations. |
| (2) | Where possible, a user or data vendor, as the case may be, should indicate what the corrections to the spatial data or spatial information should be. |
| (3) | A data custodian or data vendor, as the case may be, must respond in writing and at no charge, to the user or data vendor who reported the error or deficiency, within 20 working days from the date on which the error or deficiency was reported, unless a shorter period has been agreed to in any agreement contemplated in the Act or these Regulations and— |
| (a) | must provide the user or data vendor with an assurance that the purported error or deficiency is not an error or deficiency; or |
| (b) | must supply the user or data vendor with the corrected spatial data or spatial information. |
| (4) | If the data custodian is unable to respond or to provide the corrected spatial data or spatial information within the period referred to in subregulation (3), such data custodian must, within that period, inform the user or data vendor of the period within which a comprehensive response or the corrected spatial data or spatial information will be provided. |
| (5) | If the user or data vendor does not receive a response within any of the periods referred to in subregulations (3) and (4) or if the extended period contemplated in subregulation (4) appears to be unreasonable, the user or data vendor may report the grievance to the Committee and provide the Committee with a copy of Form D as submitted in accordance with subregulation (1). |
| (6) | The Committee must inform the data custodian of the complaint and if the Committee considers the period contemplated in subregulation (4) to be unreasonable, taking into account the amount of work entailed in correcting the error or deficiency and the impact the error or deficiency may have on the user or data vendor, the Committee must request the data custodian to provide a response to the Committee and complainant within 20 working days. |