| (2) | The application must be made within 12 months of the termination of the contract of employment, but the Commissioner may accept an application made after the 12-month time limit has expired on just cause shown. |
[Section 17(2) substituted by section 7 of Notice No. 35, GG 40557, dated 19 January 2017 (Unemployment Insurance Amendment Act, 2016)]
| (3) | The claims officer must investigate the application and, if necessary, request further information regarding the applicant's continued unemployment. |
| (4) | If the application complies with the provisions of this Chapter, the claims officer must – |
| (a) | approve the application; |
| (ii) | the benefits the applicant is entitled to in terms of section 13(4); |
| (c) | authorise the payment of the benefits; and |
| (d) | stipulate when the applicant must report to the employment office for purposes of confirming that the contributor – |
| (i) | has been unemployed for the period in respect of which the unemployment benefit has been claimed; and |
| (ii) | is capable of and available for work. |
| (5) | If the application does not comply with the provisions of this Chapter, the claims officer must advise the applicant in writing that the application is defective and of the reasons it is defective. |
